Adyen incident
Missing or changed payout descriptors for a subset of payouts
Ongoing since 05:34 PM UTC, affecting Adyen Platform and Settlement Payout.
We have identified an external issue starting on November 2, 2026, resulting in missing or changed descriptors for a subset of payouts. As a result, a subset of customers may see a payout descriptor that is missing or different from the one configured on their account. Our engineering teams are engaged and are currently investigating. We will provide an update as soon as we have more information.
Affected components
Update timeline
- identified Nov 04, 2026, 05:34 PM UTC
We have identified an external issue starting on November 2, 2026, resulting in missing or changed descriptors for a subset of payouts. As a result, a subset of customers may see a payout descriptor that is missing or different from the one configured on their account. Our engineering teams are engaged and are currently investigating. We will provide an update as soon as we have more information.
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