AdvancedMD incident

Updox Outage: Users are unable access AdvancedMD Fax

AdvancedMD experienced a minor incident on February 3, 2026 affecting Fax, lasting 35m. The incident has been resolved; the full update timeline is below.

Started: Feb 03, 2026, 01:27 AM UTC
Resolved: Feb 03, 2026, 02:03 AM UTC
Duration: 35m
Detected by Pingoru: Feb 03, 2026, 01:27 AM UTC

Affected components

Fax

Update timeline

identified Feb 03, 2026, 01:27 AM UTC

Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
resolved Feb 03, 2026, 02:03 AM UTC

This incident has been resolved.