AdvancedMD incident

Clients Unable To Login to EHR

Notice Resolved View vendor source →

AdvancedMD experienced a notice incident on February 18, 2026 affecting Electronic Health Records (EHR), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 07:03 PM UTC
Resolved
Feb 18, 2026, 07:51 PM UTC
Duration
47m
Detected by Pingoru
Feb 18, 2026, 07:03 PM UTC

Affected components

Electronic Health Records (EHR)

Update timeline

  1. monitoring Feb 18, 2026, 07:03 PM UTC

    We experienced login issues affecting some EHR customers and have implemented a fix. Access has been restored, and our teams will continue monitoring to ensure full stability.

  2. resolved Feb 18, 2026, 07:51 PM UTC

    This incident has been resolved.