AdvancedMD experienced a minor incident on February 24, 2026 affecting Fax, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Fax
Update timeline
- investigating Feb 24, 2026, 06:52 PM UTC
Updox, our fax service provider, is currently experiencing system slowdowns. Some AdvancedMD fax users may notice delays as a result. We are actively monitoring the situation and will provide updates as they become available.
- monitoring Feb 24, 2026, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 07:41 PM UTC
This incident has been resolved.