AdvancedMD incident

Fax Service Provider- Updox System Slowdown

Minor Resolved View vendor source →
Started
Feb 24, 2026, 06:52 PM UTC
Resolved
Feb 24, 2026, 07:41 PM UTC
Duration
48m
Detected by Pingoru
Feb 24, 2026, 06:52 PM UTC

Affected components

Fax

Update timeline

  1. investigating Feb 24, 2026, 06:52 PM UTC

    Updox, our fax service provider, is currently experiencing system slowdowns. Some AdvancedMD fax users may notice delays as a result. We are actively monitoring the situation and will provide updates as they become available.

  2. monitoring Feb 24, 2026, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 07:41 PM UTC

    This incident has been resolved.

Looking to track AdvancedMD downtime and outages?

Pingoru polls AdvancedMD's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when AdvancedMD reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track AdvancedMD alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring AdvancedMD for free

5 free monitors · No credit card required