AdvancedMD incident

Fax Disruption of Service

Minor Resolved View vendor source →

AdvancedMD experienced a minor incident on March 10, 2026 affecting Fax, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 12:40 PM UTC
Resolved
Mar 10, 2026, 01:46 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 10, 2026, 12:40 PM UTC

Affected components

Fax

Update timeline

  1. investigating Mar 10, 2026, 12:40 PM UTC

    Our third party partner, Updox, is currently experiencing a service disruption. Users may encounter errors when uploading, viewing, or sending documents. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.

  2. resolved Mar 10, 2026, 01:46 PM UTC

    This incident has been resolved.