AdvancedMD incident

Slowness in PM and EHR - Pool 133

Minor Resolved View vendor source →
Started
Mar 10, 2026, 04:18 PM UTC
Resolved
Mar 10, 2026, 08:20 PM UTC
Duration
4h 1m
Detected by Pingoru
Mar 10, 2026, 04:18 PM UTC

Affected components

Practice Management (PM)Electronic Health Records (EHR)

Update timeline

  1. investigating Mar 10, 2026, 04:18 PM UTC

    Some customers may notice slower than usual performance when using the Practice Management (PM) and Electronic Health Record (EHR) system. Our teams are actively investigating and working to improve performance as quickly as possible. This issue is not affecting all customers and is currently limited to those within Pool 133. We understand that performance issues can be disruptive, and we appreciate your patience. We will continue to share updates here as more information becomes available.

  2. investigating Mar 10, 2026, 05:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 06:03 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 10, 2026, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 10, 2026, 06:27 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 10, 2026, 08:20 PM UTC

    This incident has been resolved.

Looking to track AdvancedMD downtime and outages?

Pingoru polls AdvancedMD's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when AdvancedMD reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track AdvancedMD alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring AdvancedMD for free

5 free monitors · No credit card required