AdvancedMD incident

Errors processing Credit Card Payments through AMDPay

AdvancedMD experienced a minor incident on March 12, 2026 affecting Practice Management (PM), lasting 18m. The incident has been resolved; the full update timeline is below.

Started: Mar 12, 2026, 07:11 PM UTC
Resolved: Mar 12, 2026, 07:30 PM UTC
Duration: 18m
Detected by Pingoru: Mar 12, 2026, 07:11 PM UTC

Affected components

Practice Management (PM)

Update timeline

investigating Mar 12, 2026, 07:11 PM UTC

AdvancedMD clients using AMDPay are reporting errors when processing credit card payments. Our Incident Management team is engaged and will continue to provide updates here as additional information becomes available.
resolved Mar 12, 2026, 07:30 PM UTC

This incident has been resolved.