AdvancedMD experienced a minor incident on March 24, 2026 affecting Practice Management (PM) and Claim Submission, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Practice Management (PM)Claim Submission
Update timeline
- investigating Mar 24, 2026, 06:41 PM UTC
We are currently investigating an issue affecting claims submission. Some clients are reporting errors when generating claims or editing charges. Our technical teams are actively engaged and working to identify the root cause and restore full functionality. Incident Managers will continue to provide updates here as additional information becomes available
- monitoring Mar 24, 2026, 07:06 PM UTC
The issue has been resolved. If errors persist, please retry your claims run. We are continuing to monitor the results.
- resolved Mar 24, 2026, 07:30 PM UTC
This incident has been resolved.