AdvancedMD experienced a minor incident on April 29, 2025 affecting Analytics, lasting 23h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Apr 29, 2025, 01:35 PM UTC
We are currently investigating an issue where the Analytics module is not providing the most recent data. Any changes made after April 26, 2025, are currently not displaying. Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.
- identified Apr 29, 2025, 02:21 PM UTC
We have identified and addressed the issue causing the data load failure. New data will be available early tomorrow morning. We apologize for the disruption this issue has caused our analytics users.
- resolved Apr 30, 2025, 12:53 PM UTC
This incident has been resolved.