Adobe Experience Platform Outage History

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There were 16 Adobe Experience Platform outages since February 16, 2026 totaling 423h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.adobe.com/cloud/experience_platform

Major May 1, 2026

Platform Core Services

Detected by Pingoru: May 01, 2026, 06:00 PM UTC
Resolved: May 01, 2026, 07:42 PM UTC
Duration: 1h 42m

Affected: Platform Core Services

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Notice May 1, 2026

Data Foundation

Detected by Pingoru: May 01, 2026, 02:47 PM UTC
Resolved: May 01, 2026, 02:47 PM UTC
Duration: —

Affected: Data Foundation

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Minor April 28, 2026

Platform Core Services, Adobe Journey Optimizer, Real Time CDP

Detected by Pingoru: Apr 28, 2026, 05:00 AM UTC
Resolved: Apr 28, 2026, 02:00 PM UTC
Duration: 8h 59m

Affected: Platform Core Services

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Minor April 23, 2026

Platform Core Services, Acrobat

Detected by Pingoru: Apr 23, 2026, 03:25 AM UTC
Resolved: Apr 23, 2026, 03:55 AM UTC
Duration: 30m

Affected: Platform Core Services

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Notice April 22, 2026

Platform Core Services, Adobe Journey Optimizer

Detected by Pingoru: Apr 22, 2026, 08:30 AM UTC
Resolved: Apr 22, 2026, 11:20 AM UTC
Duration: 2h 50m

Affected: Platform Core Services

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Minor April 21, 2026

Data Foundation, Real Time CDP

Detected by Pingoru: Apr 21, 2026, 01:47 PM UTC
Resolved: May 01, 2026, 09:05 PM UTC
Duration: 10d 7h

Affected: Data Foundation

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Major April 20, 2026

AI Assistant

Detected by Pingoru: Apr 20, 2026, 05:23 PM UTC
Resolved: Apr 20, 2026, 05:41 PM UTC
Duration: 18m

Affected: AI Assistant

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Minor April 15, 2026

Data Foundation, Platform Core Services

Detected by Pingoru: Apr 15, 2026, 08:00 AM UTC
Resolved: Apr 15, 2026, 02:20 PM UTC
Duration: 6h 20m

Affected: Data FoundationPlatform Core Services

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Notice April 2, 2026

Data Foundation, Platform Core Services, Adobe Journey Optimizer

Detected by Pingoru: Apr 02, 2026, 07:12 PM UTC
Resolved: Apr 02, 2026, 07:17 PM UTC
Duration: 5m

Affected: Data FoundationPlatform Core Services

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Minor March 26, 2026

Query Service

Detected by Pingoru: Mar 26, 2026, 04:53 PM UTC
Resolved: Mar 26, 2026, 08:16 PM UTC
Duration: 3h 22m

Affected: Query Service

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Major March 25, 2026

Data Foundation, Platform Core Services, Adobe Journey Optimizer (+2 more)

Detected by Pingoru: Mar 25, 2026, 12:00 PM UTC
Resolved: Mar 25, 2026, 01:45 PM UTC
Duration: 1h 45m

Affected: Data FoundationPlatform Core Services

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Notice March 24, 2026

Data Foundation, Platform Core Services, Adobe Journey Optimizer (+1 more)

Detected by Pingoru: Mar 24, 2026, 05:02 AM UTC
Resolved: Mar 24, 2026, 05:33 AM UTC
Duration: 30m

Affected: Data FoundationPlatform Core Services

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Minor March 19, 2026

Query Service, Customer Journey Analytics

Detected by Pingoru: Mar 19, 2026, 06:00 PM UTC
Resolved: Mar 24, 2026, 10:16 PM UTC
Duration: 5d 4h

Affected: Query Service

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Major March 17, 2026

Data Foundation, Data Science Workspace, Platform Core Services (+4 more)

Detected by Pingoru: Mar 17, 2026, 01:30 PM UTC
Resolved: Mar 17, 2026, 04:36 PM UTC
Duration: 3h 6m

Affected: Data FoundationData Science WorkspacePlatform Core ServicesQuery Service

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Major March 11, 2026

Platform Core Services, Adobe Journey Optimizer, Adobe Marketo Engage

Detected by Pingoru: Mar 11, 2026, 08:05 PM UTC
Resolved: Mar 12, 2026, 06:14 PM UTC
Duration: 22h 9m

Affected: Platform Core Services

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Minor February 16, 2026

Data Foundation, Experience Cloud Home, Adobe Journey Optimizer (+2 more)

Detected by Pingoru: Feb 16, 2026, 03:05 PM UTC
Resolved: Feb 16, 2026, 03:14 PM UTC
Duration: 9m

Affected: Data Foundation

Read the full incident report →

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