Adobe Experience Platform incident
Data Foundation, Adobe Analytics, Adobe Experience Manager (+2 more): Availability issue
Resolved after 1 hour 50 minutes, affecting Data Foundation, on October 27, 2026.
We’re investigating an availability issue.
Affected components
Update timeline
- monitoring Oct 27, 2026, 03:00 PM UTC
Our monitoring systems have alerted to a potential issue.
- monitoring Oct 27, 2026, 03:21 PM UTC
This issue has been determined to be impactful. We're investigating an availability issue.
- monitoring Oct 27, 2026, 03:29 PM UTC
Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
- monitoring Oct 27, 2026, 03:34 PM UTC
We’ve changed the impact start date for the availability issue.
- monitoring Oct 27, 2026, 03:58 PM UTC
We’re investigating an availability issue.
- monitoring Oct 27, 2026, 04:41 PM UTC
Adobe Analytics customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact Adobe Analytics Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Oct 27, 2026, 04:41 PM UTC
Adobe Customer Journey Analytics (CJA) customers in the EMEA region may have experienced a service disruption. What has changed: This issue has been resolved, and all systems are fully operational. Customer Impact: A subset of customers may have encountered intermittent failed reports in the Workspace.If you are still experiencing symptoms, please contact CJA Support via the Admin Console or Experience League. The information on this page reflects our understanding of the incident and impact at the time of the update.
- monitoring Oct 27, 2026, 04:42 PM UTC
We’re investigating an availability issue.
- monitoring Oct 27, 2026, 04:42 PM UTC
We’re investigating an availability issue.
- resolved Oct 27, 2026, 04:56 PM UTC
We’ve resolved the availability issue.
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