Adobe Experience Platform incident

Platform Core Services: Performance issue

Resolved after 28 minutes, affecting Platform Core Services, on October 21, 2026.

resolved Nov 06, 2026, 11:42 PM UTC

The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.

Started
Oct 21, 2026, 02:09 AM UTC
Resolved
Oct 21, 2026, 02:37 AM UTC
Duration
28m
Detected by Pingoru
Oct 21, 2026, 02:09 AM UTC

Affected components

Platform Core Services

Update timeline

  1. resolved Nov 06, 2026, 11:25 PM UTC

    We’ve resolved the performance issue.

  2. resolved Nov 06, 2026, 11:42 PM UTC

    The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.

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