Adobe Experience Cloud incident

Platform Core Services, Real-Time CDP: Performance issue

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Resolved after 32 minutes, affecting Real-Time CDP, on October 28, 2026.

resolved Oct 28, 2026, 12:12 PM UTC

We’ve resolved the performance issue.

Started
Oct 28, 2026, 11:25 AM UTC
Resolved
Oct 28, 2026, 11:57 AM UTC
Duration
32m
Detected by Pingoru
Oct 28, 2026, 11:25 AM UTC

Affected components

Real-Time CDP

Update timeline

  1. monitoring Oct 28, 2026, 12:11 PM UTC

    We’re investigating a performance issue.

  2. resolved Oct 28, 2026, 12:12 PM UTC

    We’ve resolved the performance issue.

  3. resolved Oct 28, 2026, 12:19 PM UTC

    We’ve changed the impact end date for the performance issue.

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