Adobe Experience Cloud incident
Adobe Analytics, Customer Journey Analytics: Availability issue
Ongoing since 02:35 PM UTC, affecting Adobe Analytics and Customer Journey Analytics.
We’re investigating an availability issue.
Affected components
Update timeline
- monitoring Oct 27, 2026, 03:00 PM UTC
Our monitoring systems have alerted to a potential issue.
- monitoring Oct 27, 2026, 03:21 PM UTC
This issue has been determined to be impactful. We're investigating an availability issue.
- monitoring Oct 27, 2026, 03:29 PM UTC
Adobe Customer Journey Analytics (CJA) customers in the EMEA region may be encountering intermittent failed reports in the Workspace. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact CJA Support via the Admin Console or Experience League
- monitoring Oct 27, 2026, 03:34 PM UTC
We’ve changed the impact start date for the availability issue.
- monitoring Oct 27, 2026, 03:58 PM UTC
We’re investigating an availability issue.
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