Resolved after 29 minutes, affecting Adobe Workfront, on September 15, 2026.
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
Affected components
Update timeline
- monitoring Sep 15, 2026, 01:53 PM UTC
Our monitoring systems have alerted to a potential issue.
- monitoring Sep 15, 2026, 01:58 PM UTC
This issue has been determined to be impactful. We're investigating an availability issue.
- monitoring Sep 15, 2026, 02:00 PM UTC
We’ve changed the impact start date for the availability issue.
- monitoring Sep 15, 2026, 02:08 PM UTC
A subset of Adobe Workfront customers in the Americas region may be unable to access or use proofing services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support.
- resolved Sep 15, 2026, 02:22 PM UTC
We’ve resolved the availability issue.
- resolved Sep 15, 2026, 02:42 PM UTC
A subset of Adobe Workfront customers in the Americas region may have experienced a service disruption.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have been unable to access or use proofing services.If you are still experiencing symptoms, please contact Adobe Workfront Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 23, 2026, 05:55 PM UTC
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
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