Resolved after 10 hours 23 minutes, affecting Adobe Workfront, on September 11, 2026.
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
Affected components
Update timeline
- monitoring Sep 11, 2026, 06:06 PM UTC
Our monitoring systems have alerted to a potential issue.
- monitoring Sep 11, 2026, 06:55 PM UTC
This issue has been determined to be impactful. We're investigating a performance issue.
- monitoring Sep 11, 2026, 07:14 PM UTC
Adobe Workfront customers may experience formula fields in Workfront Planning not populating automatically on new records, which can result in downstream Fusion automatations failing. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Workfront Support via the Support Portal in Admin Console.
- monitoring Sep 11, 2026, 07:54 PM UTC
We’ve changed the impact start date for the performance issue.
- resolved Sep 11, 2026, 07:58 PM UTC
We’ve resolved the performance issue.
- resolved Sep 11, 2026, 08:02 PM UTC
Adobe Workfront customers in the Americas region may have experienced a service degradation.Resolution summary: This issue has been resolved, and all systems are fully operational. The Adobe engineering team identified the issue that prevented certain Workfront Planning formula fields from populating correctly and deployed a fix.Customer impact: Adobe Workfront customers may have experienced formula fields in Workfront Planning not populating automatically on new records, which could have resulted in downstream Fusion automations failing. Please note: Previously affected records may require a recalculation trigger (for example, updating and re-saving the formula or a dependent value) to repopulate fields created during the impact window.If you are still experiencing symptoms, please contact Workfront Support via the Support portal in Admin Console for further assistance. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 15, 2026, 03:15 PM UTC
We’ve changed the impact start date for the performance issue.
- resolved Sep 15, 2026, 03:20 PM UTC
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
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