Resolved after 3 hours, affecting Adobe Commerce, on September 11, 2026.
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
Affected components
Update timeline
- monitoring Sep 11, 2026, 07:39 AM UTC
This issue has been determined to be impactful. We’re investigating a performance issue.
- monitoring Sep 11, 2026, 07:48 AM UTC
A subset of Adobe Commerce Cloud customers hosted globally may experience slow performance, intermittent errors, or temporary site unavailability while using the Magento Marketplace Store. We are actively investigating this issue now and will post updates as soon as new information is available. If you have any questions, please contact Adobe Commerce Support.
- monitoring Sep 11, 2026, 09:30 AM UTC
A subset of Adobe Commerce Cloud customers globally may have experienced service degradation.What has changed: This issue has been resolved, and all systems are fully operational.Customer impact: Customers may have experienced slow performance, intermittent errors, or temporary site unavailability while using the Magento Marketplace Store.If you have any questions, please contact Adobe Commerce Support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 11, 2026, 09:30 AM UTC
We’ve resolved the performance issue.
- resolved Sep 23, 2026, 04:10 PM UTC
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
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