Adobe Experience Cloud incident
Adobe Journey Optimizer: Performance issue
Minor Vendor's status page →
Resolved after 1 hour, affecting Adobe Journey Optimizer, on September 3, 2026.
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
Affected components
Adobe Journey Optimizer
Update timeline
- resolved Sep 08, 2026, 11:16 PM UTC
We’ve resolved the performance issue.
- resolved Sep 14, 2026, 04:00 PM UTC
We’ve changed the impact start date for the performance issue.
- resolved Sep 18, 2026, 04:59 PM UTC
The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.
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