Ada experienced a notice incident on June 10, 2025 affecting Chat, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Chat
Update timeline
- investigating Jun 10, 2025, 02:37 AM UTC
Some customers are experiencing issues with our chat services. Chatters interacting with AI Agents on the EU cluster may experience slow or no response. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
- monitoring Jun 10, 2025, 02:44 AM UTC
AI Agents on the EU cluster are operational. We will continue to monitor.
- resolved Jun 10, 2025, 03:11 AM UTC
This incident has been resolved.