Ada incident

Increase in Emergency Voice Handoffs

Minor Resolved View vendor source →

Ada experienced a minor incident on April 28, 2026 affecting Voice, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 07:57 PM UTC
Resolved
Apr 28, 2026, 08:30 PM UTC
Duration
33m
Detected by Pingoru
Apr 28, 2026, 07:57 PM UTC

Affected components

Voice

Update timeline

  1. monitoring Apr 28, 2026, 08:17 PM UTC

    We are investigating an increase in emergency handoffs affecting a subset of customers. The issue has been identified and deployed the fix. Our monitoring indicates the situation is recovering and we are actively investigating the root cause.

  2. resolved Apr 28, 2026, 08:30 PM UTC

    We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.