Ada incident

Increase in Emergency Voice Handoffs

Minor Resolved View vendor source →
Started
Apr 28, 2026, 07:57 PM UTC
Resolved
Apr 28, 2026, 08:30 PM UTC
Duration
33m
Detected by Pingoru
Apr 28, 2026, 07:57 PM UTC

Affected components

Voice

Update timeline

  1. monitoring Apr 28, 2026, 08:17 PM UTC

    We are investigating an increase in emergency handoffs affecting a subset of customers. The issue has been identified and deployed the fix. Our monitoring indicates the situation is recovering and we are actively investigating the root cause.

  2. resolved Apr 28, 2026, 08:30 PM UTC

    We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.

Looking to track Ada downtime and outages?

Pingoru polls Ada's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Ada reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Ada alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Ada for free

5 free monitors · No credit card required