Ada incident

Investigating - Elevated Handoffs

Major Resolved View vendor source →
Started
Apr 09, 2026, 10:12 PM UTC
Resolved
Apr 09, 2026, 10:39 PM UTC
Duration
27m
Detected by Pingoru
Apr 09, 2026, 10:12 PM UTC

Affected components

AI Agent

Update timeline

  1. investigating Apr 09, 2026, 10:22 PM UTC

    We are currently investigating elevated handoff rates across all clusters. Our team is actively working to identify the root cause and restore normal behaviour. We will provide further updates as the investigation progresses.

  2. monitoring Apr 09, 2026, 10:24 PM UTC

    We have identified the cause of elevated handoff rates and have deployed a fix. We are actively monitoring to confirm the issue is fully resolved and will provide a further update shortly.

  3. resolved Apr 09, 2026, 10:39 PM UTC

    This incident has been resolved.

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