ActivTrak incident

Delays in processing AzureAD / EntraID integrations

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on August 10, 2026 affecting Data Ingestion, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 03:29 PM UTC
Resolved
Aug 10, 2026, 06:42 PM UTC
Duration
3h 13m
Detected by Pingoru
Aug 10, 2026, 03:29 PM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating Aug 10, 2026, 03:29 PM UTC

    We are currently investigating this issue.

  2. identified Aug 10, 2026, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 10, 2026, 04:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 10, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 10, 2026, 06:42 PM UTC

    The Azure AD integration will run normally tonight. Accounts can manually refresh/sync now by going to the APIs & Integration / Integrations page, view the Azure AD Instance, and clicking the manual refresh button.