ActivTrak incident

Insight reports failing to load

Major Resolved View vendor source →

ActivTrak experienced a major incident on July 10, 2026 affecting Web Application, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 03:03 PM UTC
Resolved
Jul 10, 2026, 03:55 PM UTC
Duration
51m
Detected by Pingoru
Jul 10, 2026, 03:03 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 10, 2026, 03:03 PM UTC

    Some users may be experiencing Insights based reports failing to load. Our engineering team is looking into the issue.

  2. identified Jul 10, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2026, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2026, 03:55 PM UTC

    The incident has been resolved.