ActivTrak incident

Delayed processing of insights data

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on May 29, 2026 affecting Web Application, lasting 8h 40m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 02:23 PM UTC
Resolved
May 29, 2026, 11:04 PM UTC
Duration
8h 40m
Detected by Pingoru
May 29, 2026, 02:23 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 29, 2026, 02:23 PM UTC

    Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.

  2. identified May 29, 2026, 02:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2026, 03:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 29, 2026, 06:59 PM UTC

    Our engineering team is actively monitoring the fix. Backlogs are processing and Insights data will refresh as they clear.

  5. resolved May 29, 2026, 11:04 PM UTC

    This incident has been resolved.