ActivTrak incident
Increased error rate associated with purchase estimation in the cart
ActivTrak experienced a minor incident on February 27, 2026 affecting Web Application, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Feb 27, 2026, 05:29 PM UTC
Our engineering team is investigating an increase in errors associated with estimation of purchases in the cart.
- monitoring Feb 27, 2026, 08:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 08:42 PM UTC
This incident has been resolved.