ActivTrak experienced a minor incident on March 17, 2026 affecting API / ActivConnect, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
API / ActivConnect
Update timeline
- investigating Mar 17, 2026, 05:32 PM UTC
We're experiencing an elevated level of application errors and are currently looking into the issue.
- monitoring Mar 17, 2026, 06:14 PM UTC
We have identified the root cause and implemented a fix. We will continue to monitor the logs for any furhter elevated error rates.
- resolved Mar 17, 2026, 06:55 PM UTC
This incident has been resolved. If you continue to experience issues, please log out and log back in to refresh your session. We apologize for the disruption and thank you for your patience.