ActivTrak experienced a minor incident on May 7, 2026 affecting Data Ingestion, lasting 22h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Data Ingestion
Update timeline
- investigating May 07, 2026, 03:15 PM UTC
Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.
- identified May 07, 2026, 03:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2026, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 01:48 PM UTC
This incident has been resolved.