ActiveCampaign experienced a notice incident on April 13, 2026 affecting Automations and Automations and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
AutomationsAutomationsAutomations
Update timeline
- investigating Apr 13, 2026, 08:07 PM UTC
The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue
- identified Apr 13, 2026, 08:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 13, 2026, 09:12 PM UTC
this incident is now resolved. customers should see their automations load.