Resolved after 8 hours, affecting Actito Transactional Messaging Platform (ATMP), on August 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 26, 2026, 07:18 AM UTC
We are currently experiencing delays and degraded perfomance affecting the sending of email campaigns. Our IT teams are actively investigating the issue.
- investigating Aug 26, 2026, 08:31 AM UTC
We are continuing to investigate. Instabilities are not affecting ENV-3 campaigns.
- identified Aug 26, 2026, 09:26 AM UTC
The root cause of the instability has been identified. Our IT teams are working to fully restore normal service.
- identified Aug 26, 2026, 09:29 AM UTC
The root cause of the instability has been identified. Our IT teams are working to fully restore normal service.
- monitoring Aug 26, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 26, 2026, 10:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2026, 03:19 PM UTC
This incident has been resolved.
Your product runs on more than Actito
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services