Actito experienced a critical incident on August 27, 2026 affecting Portal and Actito Transactional Messaging Platform (ATMP) and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
PortalActito Transactional Messaging Platform (ATMP)APIActito Distributed Marketing (ADM)E-mailSMSTEST environmentPushIn-AppWhatsApp
Update timeline
- investigating Aug 27, 2026, 12:55 PM UTC
Our IT teams are currently investigating this issue
- monitoring Aug 27, 2026, 01:02 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Aug 27, 2026, 02:03 PM UTC
This incident has been resolved.