Actionstep experienced a notice incident on May 22, 2026, lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 22, 2026, 01:25 AM UTC
Our team has identified an issue with our APIs causing slowness and intermittent 500 errors for some users. Our engineering team is actively investigating the root cause and working toward a resolution. We will provide updates regularly until service is fully restored. Regards, Actionstep Support Team
- identified May 22, 2026, 04:18 AM UTC
We are continuing to work on a fix for this issue.
- resolved May 22, 2026, 06:22 AM UTC
The root cause of this issue has now been resolved. If you are still experiencing performance degradation and seeing 500 errors, please reach out to [email protected].