Actionstep experienced a notice incident on March 18, 2016, lasting 5h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Mar 18, 2016, 02:00 AM UTC
Physical hardware will be replaced to fix degraded performance problem in a database server in Oregon data center. Some customers in US region will experience service outage for approximately 5-10 minutes.
- in progress Mar 18, 2016, 07:05 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- monitoring Mar 18, 2016, 07:10 AM UTC
Verification is currently underway for the maintenance items.
- completed Mar 18, 2016, 07:22 AM UTC
The scheduled maintenance has been completed.