Act-On incident

Degraded performance for customers running on adepci2

Resolved after 2 hours 15 minutes, affecting Act-On Application, on July 15, 2024.

resolved Jul 15, 2024, 01:52 PM UTC

We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

Started
Jul 15, 2024, 11:36 AM UTC
Resolved
Jul 15, 2024, 01:52 PM UTC
Duration
2h 15m
Detected by Pingoru
Jul 15, 2024, 11:36 AM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Jul 15, 2024, 11:36 AM UTC

    We are currently seeing issues with degraded performance on adepci2. Our team is investigating this issue. We will provide updates here as soon as we have them.

  2. monitoring Jul 15, 2024, 12:35 PM UTC

    We have resolved this issue. We will continue to monitor to make sure no other problems are happening.

  3. resolved Jul 15, 2024, 01:52 PM UTC

    We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

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