Act-On incident

Delayed Form Submission Processing

Major Resolved View vendor source →

Act-On experienced a major incident on July 30, 2026, lasting 6h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 06:40 PM UTC
Resolved
Jul 31, 2026, 01:29 AM UTC
Duration
6h 48m
Detected by Pingoru
Jul 30, 2026, 06:40 PM UTC

Update timeline

  1. monitoring Jul 30, 2026, 06:40 PM UTC

    We identified an issue causing delays in form submission processing. A fix has been implemented, and form submissions are currently processing normally. We are continuing to monitor the situation closely to confirm the issue is fully resolved. We apologize for any inconvenience this may have caused.

  2. resolved Jul 31, 2026, 01:29 AM UTC

    This incident has been resolved.