Act-On incident

Degraded performance on adepci4

Resolved after 3 hours 8 minutes, affecting Act-On Application, on August 20, 2024.

resolved Aug 20, 2024, 12:24 PM UTC

We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

Started
Aug 20, 2024, 09:16 AM UTC
Resolved
Aug 20, 2024, 12:24 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 20, 2024, 09:16 AM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Aug 20, 2024, 09:16 AM UTC

    We are currently seeing issues with performance on adepci4. Our team is investigating this issue. We will provide updates here as soon as we have them.

  2. monitoring Aug 20, 2024, 10:17 AM UTC

    We have resolved this issue. We will continue to monitor to make sure no other problems are happening.

  3. resolved Aug 20, 2024, 12:24 PM UTC

    We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

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