Resolved after 15 hours 5 minutes, affecting Salesforce and SugarCRM and 1 more, on March 10, 2025.
We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
Affected components
Update timeline
- identified Mar 10, 2025, 09:42 PM UTC
We are aware of delays in data syncing between Act-On and some CRMs. Our engineering team is actively working to resolve the issue as soon as possible.
- monitoring Mar 11, 2025, 04:53 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 11, 2025, 09:40 AM UTC
We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
- resolved Mar 11, 2025, 12:48 PM UTC
We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
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