Act-On incident

Degraded performance on adepci2

Resolved after 2 hours 36 minutes, affecting Act-On Application, on March 18, 2025.

resolved Mar 18, 2025, 02:02 PM UTC

We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

Started
Mar 18, 2025, 11:26 AM UTC
Resolved
Mar 18, 2025, 02:02 PM UTC
Duration
2h 36m
Detected by Pingoru
Mar 18, 2025, 11:26 AM UTC

Affected components

Act-On Application

Update timeline

  1. investigating Mar 18, 2025, 11:26 AM UTC

    We are currently experiencing slowness issues for customers on adepci2. Our team is actively investigating the matter and will provide updates here as soon as they are available.

  2. monitoring Mar 18, 2025, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2025, 02:02 PM UTC

    We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.

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