Acquia incident

Acquia Campaign Studio – Email Rendering Issues in Outlook

Ongoing since 05:33 PM UTC, affecting Acquia Campaign Studio and Acquia Campaign Factory.

identified Nov 10, 2026, 07:49 PM UTC

Acquia is still working on a fix to address an issue with Acquia Campaign Studio impacting all instances opted into General Availability that is causing emails sent to not render in Outlook properly. We will provide updates as they are available.

Started
Nov 10, 2026, 05:33 PM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
Nov 10, 2026, 05:33 PM UTC

Affected components

Acquia Campaign StudioAcquia Campaign Factory

Update timeline

  1. identified Nov 10, 2026, 05:33 PM UTC

    Acquia has identfied an issue with Acquia Campaign Studio impacting all instances opted into General Availability, causing emails sent to not render in Outlook properly. If you are uncertain if your instance is impacted, please reach out to Support. We will continue to keep you updated.

  2. identified Nov 10, 2026, 07:49 PM UTC

    Acquia is still working on a fix to address an issue with Acquia Campaign Studio impacting all instances opted into General Availability that is causing emails sent to not render in Outlook properly. We will provide updates as they are available.

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