Accurx incident

Accurx Scribe - investigating an issue affecting a small number of users

Minor Resolved View vendor source →

Accurx experienced a minor incident on August 29, 2026 affecting Accurx Web and Accurx Scribe, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 02:46 PM UTC
Resolved
Aug 29, 2026, 02:46 PM UTC
Duration
—
Detected by Pingoru
Aug 29, 2026, 02:46 PM UTC

Affected components

Accurx WebAccurx Scribe

Update timeline

  1. investigating Aug 29, 2026, 02:09 PM UTC

    Status: Investigating We are aware of an issue affecting Accurx Scribe for a small number of users and are investigating. At this time we've confirmed 2 users are affected. We will provide a further update within 30 minutes. Next Update Due: Affected components Accurx Web (Full outage) Accurx Scribe (Full outage)

  2. investigating Aug 29, 2026, 02:30 PM UTC

    Status: Investigating We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly. Next Update Due: Affected components Accurx Web (Degraded performance) Accurx Scribe (Degraded performance)

  3. resolved Aug 29, 2026, 02:46 PM UTC

    Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here: https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Web (Operational) Accurx Scribe (Operational)