Accurx experienced a minor incident on September 29, 2026, lasting 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 29, 2026, 12:11 PM UTC
Status: Monitoring The issue affecting Accurx for EMIS Web practices has been fixed, and Accurx is working as normal. Impact & Cause Between approximately 10:50 and 12:15 BST today, some EMIS Web practices experienced errors or delays when composing messages or working with attachments in Accurx. This was caused by a service issue at EMIS, which they have acknowledged. Monitoring & Next Steps The errors have now stopped. We are monitoring closely to make sure the service stays stable.
- resolved Sep 29, 2026, 12:25 PM UTC
Status: Resolved The issue affecting Accurx for EMIS Web practices has been resolved. We are sorry for the disruption.