Accurx experienced a minor incident on July 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 03, 2026, 02:32 PM UTC
Status: Investigating Current Status: Identifying issues affecting multiple Accurx services Summary of Impact: Users are currently experiencing widespread disruptions across most Accurx features and general functionality. Current Progress: Our team is currently investigating potential triggers to establish the root cause of this system-wide disruption and restore full functionality as a priority. Next Update: An update will be provided as soon as more information becomes available.
- investigating Jul 03, 2026, 03:20 PM UTC
Status: Investigating Current Status: Monitoring recovery across Accurx services Summary of Impact: Users previously experienced widespread disruptions across the majority of Accurx features. Most services are now beginning to recover, and functionality is returning to normal. Current Progress: Our team is currently monitoring the recovery process closely and checking system stability to ensure all services remain stable.
- monitoring Jul 03, 2026, 03:23 PM UTC
Status: Monitoring Current Status: Monitoring recovery across Accurx services Summary of Impact: Users previously experienced widespread disruptions across the majority of Accurx features. Most services are now beginning to recover, and functionality is returning to normal. Current Progress: Our team is currently monitoring the recovery process closely and checking system stability to ensure all services remain stable.
- resolved Jul 03, 2026, 04:00 PM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue was resolved at 16:00 on Friday and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here: https://support.accurx.com/en/ or by emailing [email protected]