Accurx incident
Issue affecting the 'Send to Colleague' button in Scribe
Accurx experienced a minor incident on June 12, 2026 affecting Accurx Scribe, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 01:47 PM UTC
Status: Investigating Current Status: Investigating an issue with the "Send to colleague" button in Scribe Summary of Impact: Some users are currently unable to see or interact with the "Send to colleague" button within Scribe. Current Progress: Our team is currently investigating potential triggers causing the button to disappear from the user interface. Next Update: We will provide our next update in 1 hour, or sooner if new information becomes available. Affected components Accurx Scribe (Degraded performance)
- resolved Jun 12, 2026, 03:28 PM UTC
Status: Resolved Current Status: Resolved: Scribe "Send to colleague" button restored Summary of Impact: Users previously experienced an issue where the "Send to colleague" button was missing within Scribe. Current Progress: Our engineering team has identified and deployed a fix to resolve the interface issue. The "Send to colleague" button is now fully restored and functioning normally. We are monitoring the platform to ensure ongoing stability. Thank you for your patience and we apologise for any inconvenience caused. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Scribe (Operational)