Accurx experienced a minor incident on September 29, 2026 affecting Accurx Scribe, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 09:15 AM UTC
Status: Investigating We've received reports of a recent issue affecting Accurx Scribe. Some users may see an authentication failed error message. We're currently investigating this and will provide an update shortly Affected components Accurx Scribe (Degraded performance)
- monitoring Sep 29, 2026, 10:18 AM UTC
Status: Monitoring The authentication issue affecting Accurx Scribe has largely been resolved. We are continuing to monitor the service while we work with our integration partner to confirm full stability. Affected components Accurx Scribe (Operational)
- resolved Sep 29, 2026, 10:33 AM UTC
Status: Resolved The authentication issue affecting Accurx Scribe has been resolved. Our integration partner reverted the change that caused the disruption, and authentication error rates have returned to normal. We're very sorry to any users impacted this morning. Affected components Accurx Scribe (Operational)