7shifts incident

Deactivating Employees – Error Message

Resolved after 17 minutes, affecting App, on February 25, 2026.

resolved Feb 25, 2026, 06:13 PM UTC

The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.

Started
Feb 25, 2026, 05:56 PM UTC
Resolved
Feb 25, 2026, 06:13 PM UTC
Duration
17m
Detected by Pingoru
Feb 25, 2026, 05:56 PM UTC

Affected components

App

Update timeline

  1. identified Feb 25, 2026, 05:56 PM UTC

    We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available.

  2. monitoring Feb 25, 2026, 06:01 PM UTC

    We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work.

  3. resolved Feb 25, 2026, 06:13 PM UTC

    The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.

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