Deactivating Employees – Error Message

Update timeline

1. identified Feb 25, 2026, 05:56 PM UTC

   Status: Identified We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available. Affected components App (Degraded performance)

2. monitoring Feb 25, 2026, 06:01 PM UTC

   Status: Monitoring We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work. Affected components App (Degraded performance)

3. resolved Feb 25, 2026, 06:13 PM UTC

   Status: Resolved The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this. Affected components App (Operational)