7shifts incident

Login Unavailable for Some Users

Resolved after 21 hours 30 minutes, affecting Android App and App and 1 more, on August 31, 2026.

resolved Sep 01, 2026, 05:00 PM UTC

The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out.

Started
Aug 31, 2026, 07:30 PM UTC
Resolved
Sep 01, 2026, 05:00 PM UTC
Duration
21h 30m
Detected by Pingoru
Aug 31, 2026, 07:30 PM UTC

Affected components

Android AppAppiOS App

Update timeline

  1. investigating Aug 31, 2026, 07:30 PM UTC

    We're aware of an issue affecting login on mobile devices. Some users may see a "No Access to Company" error when attempting to log in. Our team is actively investigating and working to resolve this as quickly as possible.

  2. monitoring Aug 31, 2026, 08:04 PM UTC

    We've deployed a fix for the login issue affecting some mobile users.

  3. resolved Sep 01, 2026, 05:00 PM UTC

    The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out.

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