7shifts Outage History

7shifts is up right now

7shifts had 20 outages in the last 2 years totaling 364h 42m of downtime — averaging 0.8 incidents per month.

There were 20 7shifts outages since October 20, 2025 totaling 364h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.7shifts.com

Minor October 7, 2026

Delays in schedule data updating

Detected by Pingoru
Oct 07, 2026, 03:20 PM UTC
Resolved
Oct 07, 2026, 03:41 PM UTC
Duration
21m
Affected: App
Timeline · 3 updates
  1. investigating Oct 07, 2026, 03:20 PM UTC

    Status: Investigating Our team is currently investigating an issue with schedule data updating in the app. Schedule data and projected hours may be delayed while we work to restore normal performance as quickly as possible. Affected components App (Degraded performance)

  2. monitoring Oct 07, 2026, 03:34 PM UTC

    Status: Monitoring Our team has implemented a fix for the issue with schedule data updating in the app. Schedule data and projected hours should begin to reflect normally. We're continuing to monitor and will share an update once the incident is resolved. Affected components App (Degraded performance)

  3. resolved Oct 07, 2026, 03:41 PM UTC

    Status: Resolved The issue with schedule data updating in the app has been resolved. Schedule data and projected hours are updating normally. We appreciate your patience while our team worked on this. Affected components App (Operational)

Read the full incident report →

Minor October 3, 2026

Delayed sales and labor integration data

Detected by Pingoru
Oct 03, 2026, 06:55 PM UTC
Resolved
Oct 04, 2026, 11:49 PM UTC
Duration
1d 4h
Affected: RevelToastSquareTouchbistroQu POSSpotOn
Timeline · 5 updates
  1. monitoring Oct 03, 2026, 06:55 PM UTC

    Status: Monitoring Some sales and labor integration data may be delayed. We're working to get your data caught up as soon as we can. Affected components Revel (Degraded performance) Toast (Degraded performance) Square (Degraded performance)

  2. monitoring Oct 03, 2026, 07:39 PM UTC

    Status: Monitoring Your integrations data coming in from Square should be caught up, but Toast and Revel may still be delayed. Affected components Toast (Degraded performance) Square (Operational) Revel (Degraded performance)

  3. investigating Oct 03, 2026, 09:08 PM UTC

    Status: Investigating We're investigating an issue with receiving data from several integration partners. Your sales, labor, and tips data in 7shifts may be out of date by several hours as we identify and resolve the issue. Affected components Square (Degraded performance) Touchbistro (Degraded performance) Qu POS (Degraded performance) Revel (Degraded performance) Toast (Degraded performance) SpotOn (Degraded performance)

  4. monitoring Oct 03, 2026, 11:25 PM UTC

    Status: Monitoring We've fixed an issue with receiving sales, labor, and tips integration data, and are monitoring to ensure things return to normal. Your sales, labor, and tips data may be out of date for several hours. Affected components Square (Degraded performance) Touchbistro (Degraded performance) Qu POS (Degraded performance) Revel (Degraded performance) Toast (Degraded performance) SpotOn (Degraded performance)

  5. resolved Oct 04, 2026, 11:49 PM UTC

    Status: Resolved Sales, labor, and tips integrations should be back to normal. Affected components Revel (Operational) Toast (Operational) SpotOn (Operational) Square (Operational) Touchbistro (Operational) Qu POS (Operational)

Read the full incident report →

Minor August 31, 2026

Login Unavailable for Some Users

Detected by Pingoru
Aug 31, 2026, 07:30 PM UTC
Resolved
Sep 01, 2026, 05:00 PM UTC
Duration
21h 30m
Affected: Android AppAppiOS App
Timeline · 3 updates
  1. investigating Aug 31, 2026, 07:30 PM UTC

    Status: Investigating We're aware of an issue affecting login on mobile devices. Some users may see a "No Access to Company" error when attempting to log in. Our team is actively investigating and working to resolve this as quickly as possible. Affected components App (Degraded performance) Android App (Partial outage) iOS App (Partial outage)

  2. monitoring Aug 31, 2026, 08:04 PM UTC

    Status: Monitoring We've deployed a fix for the login issue affecting some mobile users. Affected components iOS App (Degraded performance) App (Degraded performance) Android App (Degraded performance)

  3. resolved Sep 01, 2026, 05:00 PM UTC

    Status: Resolved The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out. Affected components Android App (Operational) iOS App (Operational) App (Operational)

Read the full incident report →

Minor July 8, 2026

Scheduling Page

Detected by Pingoru
Jul 08, 2026, 03:36 PM UTC
Resolved
Jul 08, 2026, 03:46 PM UTC
Duration
9m
Affected: App
Timeline · 2 updates
  1. investigating Jul 08, 2026, 03:36 PM UTC

    Status: Investigating We are currently experiencing issues with the scheduling page loading intermittently. Affected components App (Degraded performance)

  2. resolved Jul 08, 2026, 03:46 PM UTC

    Status: Resolved The scheduling page is now fully operational. Affected components App (Operational)

Read the full incident report →

Minor July 1, 2026

7shifts iOS app content not loading on version 2026.27.0

Detected by Pingoru
Jul 01, 2026, 09:38 PM UTC
Resolved
Jul 02, 2026, 10:23 PM UTC
Duration
1d
Affected: iOS App
Timeline · 4 updates
  1. investigating Jul 01, 2026, 09:38 PM UTC

    Status: Investigating We're investigating an issue of content not loading in the iOS app. Affected components iOS App (Partial outage)

  2. investigating Jul 01, 2026, 11:02 PM UTC

    Status: Investigating We're continuing to investigate an issue with app content not loading on 7shifts iOS app version 2026.27.0. Affected components iOS App (Partial outage)

  3. monitoring Jul 02, 2026, 02:02 AM UTC

    Status: Monitoring Content may not load for some users on 7shifts iOS version 2026.27.0. We've identified a potential cause and are monitoring to confirm if the incident is resolved. Affected components iOS App (Partial outage)

  4. resolved Jul 02, 2026, 10:23 PM UTC

    Status: Resolved This issue is resolved in 7shifts iOS version 2026.27.2 which is available for download in the App Store. Thank you all for your patience. Affected components iOS App (Operational)

Read the full incident report →

Minor June 30, 2026

Some mobile customers may be experiencing a degraded experience with Clair services

Detected by Pingoru
Jun 30, 2026, 09:10 PM UTC
Resolved
Jun 30, 2026, 09:40 PM UTC
Duration
30m
Affected: Android AppiOS AppTip Payouts
Timeline · 2 updates
  1. investigating Jun 30, 2026, 09:10 PM UTC

    Status: Investigating The Earn Wage feature is returning errors resulting in the feature disappearing from the mobile apps. Affected components Android App (Degraded performance) iOS App (Degraded performance) Tip Payouts (Degraded performance)

  2. resolved Jun 30, 2026, 09:40 PM UTC

    Status: Resolved The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational. Affected components Android App (Operational) iOS App (Operational) Tip Payouts (Operational)

Read the full incident report →

Minor June 18, 2026

7shifts Payroll Delayed Employee Payments

Detected by Pingoru
Jun 18, 2026, 05:27 PM UTC
Resolved
Jun 19, 2026, 03:18 PM UTC
Duration
21h 50m
Affected: 7shifts Payroll
Timeline · 3 updates
  1. monitoring Jun 18, 2026, 05:27 PM UTC

    Status: Monitoring Our payment processor has deployed a fix and we are working through the backlog of delayed payments. Affected components 7shifts Payroll (Degraded performance)

  2. monitoring Jun 18, 2026, 06:38 PM UTC

    Status: Monitoring We have rescheduled all delayed employee payments due today. We are actively working with our payments processor to ensure timely processing of these rescheduled instant payments. Most are completed, and a minority of those due today are still impacted. Funding payments have not been impacted. Affected components 7shifts Payroll (Degraded performance)

  3. resolved Jun 19, 2026, 03:18 PM UTC

    Status: Resolved All instant payments scheduled for yesterday have been successfully processed. Affected components 7shifts Payroll (Operational)

Read the full incident report →

Minor May 27, 2026

Error Logging In

Detected by Pingoru
May 27, 2026, 03:32 AM UTC
Resolved
May 27, 2026, 03:51 AM UTC
Duration
18m
Affected: Android AppAppiOS AppRevelAPIWebhook Delivery7shifts PayrollTip PayoutsSMS NotificationsToastSquareTouchbistroQu POSUpserveADPCloverAlohaSpotOnHeartlandStatus Page
Timeline · 3 updates
  1. investigating May 27, 2026, 03:32 AM UTC

    Status: Investigating Our team is currently investigating an issue with logging in to 7shifts. Affected components App (Full outage) Android App (Full outage) iOS App (Full outage)

  2. investigating May 27, 2026, 03:38 AM UTC

    Status: Investigating We're continuing to investigate an outage for 7shifts. Affected components Android App (Full outage) iOS App (Full outage) Heartland (Full outage) ADP (Full outage) Tip Payouts (Full outage) Qu POS (Full outage) Revel (Full outage) App (Full outage) API (Full outage) SpotOn (Full outage) Aloha (Full outage) SMS Notifications (Full outage) Webhook Delivery (Full outage) 7shifts Payroll (Full outage) Square (Full outage) Clover (Full outage) Touchbistro (Full outage) Status Page (Full outage) Upserve (Full outage) Toast (Full outage)

  3. resolved May 27, 2026, 03:51 AM UTC

    Status: Resolved Service is back to normal. Affected components Touchbistro (Operational) App (Operational) Upserve (Operational) Android App (Operational) Heartland (Operational) ADP (Operational) Tip Payouts (Operational) Aloha (Operational) SMS Notifications (Operational) Webhook Delivery (Operational) Toast (Operational) iOS App (Operational) Square (Operational) Revel (Operational) API (Operational) SpotOn (Operational) Qu POS (Operational) Status Page (Operational) 7shifts Payroll (Operational) Clover (Operational)

Read the full incident report →

Minor May 21, 2026

Our team is currently investigating an issue with 7shifts Messaging. In-app messaging will be temporarily unavailable while we work to restore service as quickly as possible.

Detected by Pingoru
May 21, 2026, 06:03 PM UTC
Resolved
May 21, 2026, 07:34 PM UTC
Duration
1h 30m
Affected: App
Timeline · 2 updates
  1. identified May 21, 2026, 06:03 PM UTC

    Status: Identified We have deployed a fix, but are still testing to confirm the issue is no longer affecting customers Affected components App (Degraded performance)

  2. resolved May 21, 2026, 07:34 PM UTC

    Status: Resolved Our team has successfully resolved the issue with 7shifts Messaging. In-app messaging is now fully operational. We appreciate your patience! Affected components App (Operational)

Read the full incident report →

Minor April 6, 2026

7punches on iPad continuous loading / won't open

Detected by Pingoru
Apr 06, 2026, 09:12 PM UTC
Resolved
Apr 07, 2026, 03:51 PM UTC
Duration
18h 38m
Affected: iOS App
Timeline · 2 updates
  1. investigating Apr 06, 2026, 09:12 PM UTC

    Status: Investigating We are investigating an issue where 7punches on iPad won't open. Affected components iOS App (Degraded performance)

  2. resolved Apr 07, 2026, 03:51 PM UTC

    Status: Resolved This incident has been marked as resolved by our Engineering Team Affected components iOS App (Operational)

Read the full incident report →

Minor April 6, 2026

Performance Degradation

Detected by Pingoru
Apr 06, 2026, 01:42 PM UTC
Resolved
Apr 06, 2026, 01:56 PM UTC
Duration
13m
Affected: App
Timeline · 2 updates
  1. investigating Apr 06, 2026, 01:42 PM UTC

    Status: Investigating We have identified an issue that is impacting the performance of the application. Affected components App (Degraded performance)

  2. resolved Apr 06, 2026, 01:56 PM UTC

    Status: Resolved The issue has been resolved. Performance in the application has been restored. Affected components App (Operational)

Read the full incident report →

Minor February 25, 2026

Deactivating Employees – Error Message

Detected by Pingoru
Feb 25, 2026, 05:56 PM UTC
Resolved
Feb 25, 2026, 06:13 PM UTC
Duration
17m
Affected: App
Timeline · 3 updates
  1. identified Feb 25, 2026, 05:56 PM UTC

    Status: Identified We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available. Affected components App (Degraded performance)

  2. monitoring Feb 25, 2026, 06:01 PM UTC

    Status: Monitoring We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work. Affected components App (Degraded performance)

  3. resolved Feb 25, 2026, 06:13 PM UTC

    Status: Resolved The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this. Affected components App (Operational)

Read the full incident report →