7shifts Outage History

7shifts is up right now

Pingoru has recorded 23 incidents for 7shifts: 22 in the last 12 months and 3 in the last 90 days.

Source: status.7shifts.com

23incidents recorded

22last 12 months

3last 90 days

17 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking 7shifts in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	5	210 of 720 (29%)
May 2026	2	2 of 744 (0%)
June 2026	2	22 of 720 (3%)
July 2026	2	25 of 744 (3%)
August 2026	1	5 of 744 (1%)
September 2026	0	17 of 720 (2%)
October 2026	2	29 of 521 (6%)

Incidents, newest first

Minor October 7, 2026 Delays in schedule data updating 21m App

Started Oct 07, 2026, 03:20 PM UTC· resolved Oct 07, 2026, 03:41 PM UTC

investigating Oct 07, 2026, 03:20 PM UTC

Our team is currently investigating an issue with schedule data updating in the app. Schedule data and projected hours may be delayed while we work to restore normal performance as quickly as possible.
monitoring Oct 07, 2026, 03:34 PM UTC

Our team has implemented a fix for the issue with schedule data updating in the app. Schedule data and projected hours should begin to reflect normally. We're continuing to monitor and will share an update once the incident is resolved.
resolved Oct 07, 2026, 03:41 PM UTC

The issue with schedule data updating in the app has been resolved. Schedule data and projected hours are updating normally. We appreciate your patience while our team worked on this.

Read the full incident report →

Minor October 3, 2026 Delayed sales and labor integration data 1d 4h Revel, Toast, Square, Touchbistro and 2 more

Started Oct 03, 2026, 06:55 PM UTC· resolved Oct 04, 2026, 11:49 PM UTC

monitoring Oct 03, 2026, 06:55 PM UTC

Some sales and labor integration data may be delayed. We're working to get your data caught up as soon as we can.
monitoring Oct 03, 2026, 07:39 PM UTC

Your integrations data coming in from Square should be caught up, but Toast and Revel may still be delayed.
investigating Oct 03, 2026, 09:08 PM UTC

We're investigating an issue with receiving data from several integration partners. Your sales, labor, and tips data in 7shifts may be out of date by several hours as we identify and resolve the issue.
monitoring Oct 03, 2026, 11:25 PM UTC

We've fixed an issue with receiving sales, labor, and tips integration data, and are monitoring to ensure things return to normal. Your sales, labor, and tips data may be out of date for several hours.
resolved Oct 04, 2026, 11:49 PM UTC

Sales, labor, and tips integrations should be back to normal.

Read the full incident report →

Minor August 31, 2026 Login Unavailable for Some Users 21h 30m Android App, App, iOS App

Started Aug 31, 2026, 07:30 PM UTC· resolved Sep 01, 2026, 05:00 PM UTC

investigating Aug 31, 2026, 07:30 PM UTC

We're aware of an issue affecting login on mobile devices. Some users may see a "No Access to Company" error when attempting to log in. Our team is actively investigating and working to resolve this as quickly as possible.
monitoring Aug 31, 2026, 08:04 PM UTC

We've deployed a fix for the login issue affecting some mobile users.
resolved Sep 01, 2026, 05:00 PM UTC

The login issue affecting some mobile users has been resolved. If you're still experiencing problems, please don't hesitate to reach out.

Read the full incident report →

Minor July 8, 2026 Scheduling Page 9m App

Started Jul 08, 2026, 03:36 PM UTC· resolved Jul 08, 2026, 03:46 PM UTC

investigating Jul 08, 2026, 03:36 PM UTC

We are currently experiencing issues with the scheduling page loading intermittently.
resolved Jul 08, 2026, 03:46 PM UTC

The scheduling page is now fully operational.

Read the full incident report →

Minor July 1, 2026 7shifts iOS app content not loading on version 2026.27.0 1d iOS App

Started Jul 01, 2026, 09:38 PM UTC· resolved Jul 02, 2026, 10:23 PM UTC

investigating Jul 01, 2026, 09:38 PM UTC

We're investigating an issue of content not loading in the iOS app.
investigating Jul 01, 2026, 11:02 PM UTC

We're continuing to investigate an issue with app content not loading on 7shifts iOS app version 2026.27.0.
monitoring Jul 02, 2026, 02:02 AM UTC

Content may not load for some users on 7shifts iOS version 2026.27.0. We've identified a potential cause and are monitoring to confirm if the incident is resolved.
resolved Jul 02, 2026, 10:23 PM UTC

This issue is resolved in 7shifts iOS version 2026.27.2 which is available for download in the App Store. Thank you all for your patience.

Read the full incident report →

Minor June 30, 2026 Some mobile customers may be experiencing a degraded experience with Clair services 30m Android App, iOS App, Tip Payouts

Started Jun 30, 2026, 09:10 PM UTC· resolved Jun 30, 2026, 09:40 PM UTC

investigating Jun 30, 2026, 09:10 PM UTC

The Earn Wage feature is returning errors resulting in the feature disappearing from the mobile apps.
resolved Jun 30, 2026, 09:40 PM UTC

The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational.

Read the full incident report →

Minor June 18, 2026 7shifts Payroll Delayed Employee Payments 21h 50m 7shifts Payroll

Started Jun 18, 2026, 05:27 PM UTC· resolved Jun 19, 2026, 03:18 PM UTC

monitoring Jun 18, 2026, 05:27 PM UTC

Our payment processor has deployed a fix and we are working through the backlog of delayed payments.
monitoring Jun 18, 2026, 06:38 PM UTC

We have rescheduled all delayed employee payments due today. We are actively working with our payments processor to ensure timely processing of these rescheduled instant payments. Most are completed, and a minority of those due today are still impacted. Funding payments have not been impacted.
resolved Jun 19, 2026, 03:18 PM UTC

All instant payments scheduled for yesterday have been successfully processed.

Read the full incident report →

Minor May 27, 2026 Error Logging In 18m Android App, App, iOS App, Revel and 16 more

Started May 27, 2026, 03:32 AM UTC· resolved May 27, 2026, 03:51 AM UTC

investigating May 27, 2026, 03:32 AM UTC

Our team is currently investigating an issue with logging in to 7shifts.
investigating May 27, 2026, 03:38 AM UTC

We're continuing to investigate an outage for 7shifts.
resolved May 27, 2026, 03:51 AM UTC

Service is back to normal.

Read the full incident report →

Minor May 21, 2026 Our team is currently investigating an issue with 7shifts Messaging. In-app messaging will be temporarily unavailable while we work to restore service as quickly as possible. 1h 30m App

Started May 21, 2026, 06:03 PM UTC· resolved May 21, 2026, 07:34 PM UTC

identified May 21, 2026, 06:03 PM UTC

We have deployed a fix, but are still testing to confirm the issue is no longer affecting customers
resolved May 21, 2026, 07:34 PM UTC

Our team has successfully resolved the issue with 7shifts Messaging. In-app messaging is now fully operational. We appreciate your patience!

Read the full incident report →

Notice April 13, 2026 Phishing email distribution via Profile Name Injection 7d 23h

Started Apr 13, 2026, 05:05 PM UTC· resolved Apr 21, 2026, 04:22 PM UTC

No vendor updates were posted for this incident.

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Minor April 6, 2026 7punches on iPad continuous loading / won't open 18h 38m iOS App

Started Apr 06, 2026, 09:12 PM UTC· resolved Apr 07, 2026, 03:51 PM UTC

investigating Apr 06, 2026, 09:12 PM UTC

We are investigating an issue where 7punches on iPad won't open.
resolved Apr 07, 2026, 03:51 PM UTC

This incident has been marked as resolved by our Engineering Team

Read the full incident report →

Minor April 6, 2026 Performance Degradation 13m App

Started Apr 06, 2026, 01:42 PM UTC· resolved Apr 06, 2026, 01:56 PM UTC

investigating Apr 06, 2026, 01:42 PM UTC

We have identified an issue that is impacting the performance of the application.
resolved Apr 06, 2026, 01:56 PM UTC

The issue has been resolved. Performance in the application has been restored.

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Minor February 25, 2026 Deactivating Employees – Error Message 17m App

Started Feb 25, 2026, 05:56 PM UTC· resolved Feb 25, 2026, 06:13 PM UTC

identified Feb 25, 2026, 05:56 PM UTC

We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available.
monitoring Feb 25, 2026, 06:01 PM UTC

We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work.
resolved Feb 25, 2026, 06:13 PM UTC

The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this.