7shifts Outage History

7shifts is up right now

7shifts had 26 outages in the last 2 years totaling 402h 11m of downtime — averaging 1.1 incidents per month.

There were 26 7shifts outages since June 26, 2025 totaling 402h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.7shifts.com

Minor May 27, 2026

Error Logging In

Detected by Pingoru
May 27, 2026, 03:51 AM UTC
Resolved
May 27, 2026, 03:51 AM UTC
Duration
—
Affected: Android AppAppiOS AppRevelAPIWebhook Delivery7shifts PayrollTip PayoutsSMS NotificationsToastSquareTouchbistroQu POSUpserveADPCloverAlohaSpotOnHeartlandStatus Page
Timeline · 3 updates
  1. investigating May 27, 2026, 03:32 AM UTC

    Status: Investigating Our team is currently investigating an issue with logging in to 7shifts. Affected components App (Full outage) Android App (Full outage) iOS App (Full outage)

  2. investigating May 27, 2026, 03:38 AM UTC

    Status: Investigating We're continuing to investigate an outage for 7shifts. Affected components Android App (Full outage) iOS App (Full outage) Heartland (Full outage) ADP (Full outage) Tip Payouts (Full outage) Qu POS (Full outage) Revel (Full outage) App (Full outage) API (Full outage) SpotOn (Full outage) Aloha (Full outage) SMS Notifications (Full outage) Webhook Delivery (Full outage) 7shifts Payroll (Full outage) Square (Full outage) Clover (Full outage) Touchbistro (Full outage) Status Page (Full outage) Upserve (Full outage) Toast (Full outage)

  3. resolved May 27, 2026, 03:51 AM UTC

    Status: Resolved Service is back to normal. Affected components Touchbistro (Operational) App (Operational) Upserve (Operational) Android App (Operational) Heartland (Operational) ADP (Operational) Tip Payouts (Operational) Aloha (Operational) SMS Notifications (Operational) Webhook Delivery (Operational) Toast (Operational) iOS App (Operational) Square (Operational) Revel (Operational) API (Operational) SpotOn (Operational) Qu POS (Operational) Status Page (Operational) 7shifts Payroll (Operational) Clover (Operational)

Read the full incident report →

Minor May 21, 2026

Our team is currently investigating an issue with 7shifts Messaging. In-app messaging will be temporarily unavailable while we work to restore service as quickly as possible.

Detected by Pingoru
May 21, 2026, 07:34 PM UTC
Resolved
May 21, 2026, 07:34 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. identified May 21, 2026, 06:03 PM UTC

    Status: Identified We have deployed a fix, but are still testing to confirm the issue is no longer affecting customers Affected components App (Degraded performance)

  2. resolved May 21, 2026, 07:34 PM UTC

    Status: Resolved Our team has successfully resolved the issue with 7shifts Messaging. In-app messaging is now fully operational. We appreciate your patience! Affected components App (Operational)

Read the full incident report →

Minor April 7, 2026

7punches on iPad continuous loading / won't open

Detected by Pingoru
Apr 07, 2026, 03:51 PM UTC
Resolved
Apr 07, 2026, 03:51 PM UTC
Duration
—
Affected: iOS App
Timeline · 2 updates
  1. investigating Apr 06, 2026, 09:12 PM UTC

    Status: Investigating We are investigating an issue where 7punches on iPad won't open. Affected components iOS App (Degraded performance)

  2. resolved Apr 07, 2026, 03:51 PM UTC

    Status: Resolved This incident has been marked as resolved by our Engineering Team Affected components iOS App (Operational)

Read the full incident report →

Minor April 6, 2026

Performance Degradation

Detected by Pingoru
Apr 06, 2026, 01:56 PM UTC
Resolved
Apr 06, 2026, 01:56 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. investigating Apr 06, 2026, 01:42 PM UTC

    Status: Investigating We have identified an issue that is impacting the performance of the application. Affected components App (Degraded performance)

  2. resolved Apr 06, 2026, 01:56 PM UTC

    Status: Resolved The issue has been resolved. Performance in the application has been restored. Affected components App (Operational)

Read the full incident report →

Minor February 25, 2026

Deactivating Employees – Error Message

Detected by Pingoru
Feb 25, 2026, 06:13 PM UTC
Resolved
Feb 25, 2026, 06:13 PM UTC
Duration
—
Affected: App
Timeline · 3 updates
  1. identified Feb 25, 2026, 05:56 PM UTC

    Status: Identified We are currently investigating an issue where an error message may appear when attempting to deactivate an employee. At this time, deactivation requests may not complete as expected. Our team is actively working to identify the cause and restore full functionality. We will provide an update as soon as more information is available. Affected components App (Degraded performance)

  2. monitoring Feb 25, 2026, 06:01 PM UTC

    Status: Monitoring We have identified the cause of the error that appears when attempting to deactivate an employee and are actively working on a fix. Our team expects to have this resolved momentarily and will provide another update once the fix has been deployed. Thank you for your patience while we complete this work. Affected components App (Degraded performance)

  3. resolved Feb 25, 2026, 06:13 PM UTC

    Status: Resolved The issue affecting employee deactivations has now been resolved. You can proceed with deactivating employees as expected. If you continue to experience any issues, please reach out to our Support team for assistance. Thank you for your patience while we worked on this. Affected components App (Operational)

Read the full incident report →