7shifts incident

Delayed sales and labor integration data

Resolved after 1 day 4 hours, affecting Revel and Toast and 1 more, on October 3, 2026.

monitoring Oct 03, 2026, 11:25 PM UTC

We've fixed an issue with receiving sales, labor, and tips integration data, and are monitoring to ensure things return to normal. Your sales, labor, and tips data may be out of date for several hours.

Started
Oct 03, 2026, 06:55 PM UTC
Resolved
Oct 04, 2026, 11:49 PM UTC
Duration
1d 4h
Detected by Pingoru
Oct 03, 2026, 06:55 PM UTC

Affected components

RevelToastSquareTouchbistroQu POSSpotOn

Update timeline

  1. monitoring Oct 03, 2026, 06:55 PM UTC

    Some sales and labor integration data may be delayed. We're working to get your data caught up as soon as we can.

  2. monitoring Oct 03, 2026, 07:39 PM UTC

    Your integrations data coming in from Square should be caught up, but Toast and Revel may still be delayed.

  3. investigating Oct 03, 2026, 09:08 PM UTC

    We're investigating an issue with receiving data from several integration partners. Your sales, labor, and tips data in 7shifts may be out of date by several hours as we identify and resolve the issue.

  4. monitoring Oct 03, 2026, 11:25 PM UTC

    We've fixed an issue with receiving sales, labor, and tips integration data, and are monitoring to ensure things return to normal. Your sales, labor, and tips data may be out of date for several hours.

  5. resolved Oct 04, 2026, 11:49 PM UTC

    Sales, labor, and tips integrations should be back to normal.

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