7shifts incident

Some mobile customers may be experiencing a degraded experience with Clair services

Resolved after 30 minutes, affecting Android App and iOS App and 1 more, on June 30, 2026.

resolved Jun 30, 2026, 09:40 PM UTC

The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational.

Started
Jun 30, 2026, 09:10 PM UTC
Resolved
Jun 30, 2026, 09:40 PM UTC
Duration
30m
Detected by Pingoru
Jun 30, 2026, 09:10 PM UTC

Affected components

Android AppiOS AppTip Payouts

Update timeline

  1. investigating Jun 30, 2026, 09:10 PM UTC

    The Earn Wage feature is returning errors resulting in the feature disappearing from the mobile apps.

  2. resolved Jun 30, 2026, 09:40 PM UTC

    The Clair endpoints are now returning expected status codes after resolving a bug in our cache. All systems should now be operational.

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