2600Hz incident

ZSwitch SMS Issues

Major Resolved View vendor source →

2600Hz experienced a major incident on September 2, 2025 affecting Telephony Services, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 05:11 PM UTC
Resolved
Sep 02, 2025, 07:16 PM UTC
Duration
2h 5m
Detected by Pingoru
Sep 02, 2025, 05:11 PM UTC

Affected components

Telephony Services

Update timeline

  1. investigating Sep 02, 2025, 05:11 PM UTC

    We've observed issues with Inbound/Outbound SMS and MMS and have confirmed this appears to be consistently impacting all of ZSwitch.

  2. resolved Sep 02, 2025, 07:16 PM UTC

    This incident has been resolved.