2600Hz incident

Degraded performance in ORD zone due to Cloudflare issues

2600Hz experienced a minor incident on January 27, 2026 affecting Telephony Services, lasting 20h 57m. The incident has been resolved; the full update timeline is below.

Started: Jan 27, 2026, 08:26 PM UTC
Resolved: Jan 28, 2026, 05:23 PM UTC
Duration: 20h 57m
Detected by Pingoru: Jan 27, 2026, 08:26 PM UTC

Affected components

Telephony Services

Update timeline

identified Jan 27, 2026, 08:26 PM UTC

We are seeing degraded performance and intermittent issues in the ORD zone due to a Cloudflare issue: https://www.cloudflarestatus.com/ We are monitoring the situation. Users who are experiencing issues can route away from the ORD zone by cutting over to the east or west zones.
monitoring Jan 28, 2026, 12:13 AM UTC

Cloudflare has reported a fix has been implemented. We are monitoring for issues.
resolved Jan 28, 2026, 05:23 PM UTC

This incident has been resolved.